Mark Janich, MD

Mark Janich, MD
Birmingham Gastroenterology 2018 Brookwood Medical Ctr Dr Ste 104 Birmingham, AL 35209
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this gastroenterologist's staff friendly?
Friendly Enough
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by ALICE xxx.xxx.211.61
July 11, 2013
Dr. Mark Janich was my doctor in Jasper ,Al a couple of years ago. I've never experienced anything but prompt courteous service from him and his staff. Always kept me informed and answered any questions I had and explained them in laymans terms so that I could understand. I will continue to use him as long as he is in the area and would highly recommend him to anyone. Thanks Dr. Janich for being both a great guy and Doctor.
by Jeff xxx.xxx.96.13
April 25, 2013
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this gastroenterologist's office?
Extremely comfortable; I could have fallen asleep
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.89.164
January 31, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.191.198
August 23, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Jacquelyn
April 15, 2011
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