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John Marshall, MD

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Family Doctors

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Phoenix, AZ

Banner - University Medicine Family Medicine Clinic

Phoenix, AZ

Banner - University Medicine Family Medicine Clinic

Phoenix, AZ

Banner - University Medicine Family Medicine Clinic

Phoenix, AZ
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John Marshall, MD
(26 Reviews)
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3811 E Bell Rd Ste 107 Phoenix, AZ 85032
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
I was very unimpressed with their level of skill. It seemed like they had just started yesterday. Dr Marshall is clearly interested in making money and NOT offering personalized care. What a horrible experience.
Stay away from this doctor.
by Michael xxx.xxx.183.145
December 30, 2013
Absolutely Horrible!!!! Treated a family member and I hostilely and unprofessionally for their mistakes and discrepancies!!!! Had his assistant call and scream at patients for their mistakes!!!!! Worst experience we have ever had with a doctor and their staff!!!!
by Anonymous xxx.xxx.132.39
July 06, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too loud?
No, it wasn't too loud
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.226.194
May 08, 2013
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.222.115
April 24, 2013
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.114.30
February 28, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.237.173
January 23, 2013
I was very impressed with the detail of my exam. I was referred by a friend and got an appointment to fit my schedule and very thorough.

I would highly recommend!
by bobbyhegs xxx.xxx.109.81
January 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.84.186
November 21, 2012
Was the waiting area spacious?
Yes, extremely spacious
Was this family doctor's staff friendly?
Yes
Does this provider have helpful information available online?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by TM xxx.xxx.222.106
November 01, 2012
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Rose xxx.xxx.56.251
October 26, 2012
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Map and Directions
3811 E Bell Rd Ste 107, Phoenix, AZ 85032