I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It is obvious that their office is cleaned regularly. It was fantastic. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Dr Guice goes beyond the call of duty to help me with my multiple medical issues and for myself she is the best doctor I have had on the west coast.