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Bunnie Richie, DO

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Bunnie Richie, DO
North Valley Neurology & Sleep
(14 Reviews)
> Get Phone Number & Directions
18404 N Tatum Blvd #207 Phoenix, AZ 85032
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Excellent doctor, takes the time to both listen as well as explain in detail any questions I might have regarding my condition.
Readily recommend Dr. Bunnie Richie to those who could use her expertise.
by Deborah Toolson xxx.xxx.112.121
October 25, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.158.169
April 02, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by joe xxx.xxx.156.154
February 10, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.85.78
February 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was the waiting area spacious?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.230.62
January 24, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.69.82
December 03, 2012
" I have been a patient at this office for several years and find the physician to be knowledgeable and professional. Appointment wait times are average and the staff is friendly and helpful. I read a previous comment about billing issues and wanted to express my experience was exactly the opposite. I overpaid on my account for my deductible and contacted the office regarding a refund. My check was sent promptly and without questions. I have referred several friends to Dr. Richie who have indicated equally positive experiences with this office"
by Jenny xxx.xxx.223.75
July 18, 2012
Dr. Richie seems to have been capable of performing the exam she did for me, although her charges compared to the exact same exam by another neurologist seemed excessive. I don't have particular issues with her ability.

Her billing dept. is less than honest. I paid the balance of my co-pay by debit card. Big mistake. After accessing my account, they DOUBLE billed me. I brought this to their attention. They said they'd get back to me the next day. I waited 8 days and had to call back. They admitted they'd done it and would make it right.

1 month later, still no refund. I called them. They said they'd paid it. Called my bank, they said no attempt had been made by them. Called Dr. Richie back. They said, "Too bad."

Basically? I'm out $114. Dr. Richie doesn't want to hear about my little problem.

Word to the wise: DO NOT give these people access to your account by debit card. You'll be sorry and you will have no recourse. Do not under any circumstances, trust them.
by Larry xxx.xxx.124.122
July 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.87.61
July 11, 2012
I have been satisfied with my visits to date. They were helpful and I left feeling encouraged. I had to wait about six weeks to get a first appointment but I eventually got in. Staff here is friendly and helpful. Dr. Richie spent a considerable amount of time with me, and I left feeling we had developed a real doctor-patient relationship.
by Margaret Brogan
January 30, 2012
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Map and Directions
18404 N Tatum Blvd #207, Phoenix, AZ 85032