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Philip Rush, MD

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Pediatricians

John Muir Health

Pleasant Hill, CA

John Muir Health

Pleasant Hill, CA

John Muir Health

Pleasant Hill, CA

John Muir Health

Pleasant Hill, CA
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Philip Rush, MD
(12 Reviews)
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91 Gregory Ln Ste 15 Pleasant Hill, CA 94523
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.244.93
October 30, 2012
Very hard working doctor!
by jev
January 18, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Yes
by Anonymous
January 05, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Do other parents within your community respect this pediatrician?
Yes, they are respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this pediatrician to others?
I Already Have
by Anonymous
September 19, 2011
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Completely!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 16, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Lingy
August 25, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 09, 2011
Dr. Rush is a very capable and compassionate physician. In that, I have 3 kids. I am in the medical field and sometimes feel that he is too conservative in taking a "wait and see approach", when perhaps a child should be treated a bit more aggressively in terms of treatment. I have left him to go to other specialists when I feel that we have waited too long (for a child's congestion/sinus issues to clear up, for example). He is very caring and asks for lots of detail.
by fishstix
April 28, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by MomHansen
April 20, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
April 19, 2011
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Map and Directions
91 Gregory Ln Ste 15, Pleasant Hill, CA 94523