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Charles Hanson, MD

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Pediatricians

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA
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Charles Hanson, MD
(29 Reviews)
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1855 San Miguel Dr Ste 15 Walnut Creek, CA 94596
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by G. H. Bair
February 15, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 30, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 10, 2011
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous
November 11, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
November 02, 2011
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Would you recommend this pediatrician to others?
Absolutely Not
by Anonymous
October 25, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider have helpful information available online?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 25, 2011
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 22, 2011
Would you refer this provider to a family or friend?
Yes
Was this pediatrician friendly?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 07, 2011
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous
July 05, 2011
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Map and Directions
1855 San Miguel Dr Ste 15, Walnut Creek, CA 94596