James Cohn, MD

James Cohn, MD
38024 Martha Ave Fremont, CA 94536
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Consumer Feedback

(2 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4 star average for Recommended
I am just disgusted at the level of service their optical sales department. A woman by the name of Wendy made me feel like she was doing me a favor ordering glasses for me and although they are supposed to be open until 5 p.m. they actually lock customers out of their office 4:55. Would not recommend this office to any of my friends or family. Jeannette V
I was somewhat uneasy during my appointment. I was never able to fully relax. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them.
by Anonymous
August 09, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Yes
Does this provider offer flexible appointment times?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 23, 2011
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