They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.