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Mark Sender, MD

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Jerry Garrett, MD

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Mark Sender, MD
Santa Clarita Urology Assoc
(22 Reviews)
> Get Phone Number & Directions
23928 Lyons Ave Ste 202 Newhall, CA 91321
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
If I could give him a zero I would.
by Julie Hecker xxx.xxx.3.225
December 12, 2017
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
Was it easy to make an appointment with this urologist?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.105.168
June 24, 2013
Was this provider's office clean?
It could have used some cleaning
Does this provider have helpful information available online?
Yes
Did this provider use excessive foul language?
No
Was this urologist's office easy to locate?
Only with clear directions
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous xxx.xxx.57.237
June 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.65.38
August 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.77.202
April 30, 2012
I went to Dr. Sender for an evaluation for a vasectomy. Upon examination, he informed me that I had two hernias that needed to be repaired surgically. I had never felt any pain or discomfort and am always able to lift heavy objects. I was alarmed and got a second opinion from another urologist in the area. The second urologist told me I had no hernias and did not recommend surgery. He also said that many of his patients were people who were dissatisfied with Dr. Sender's treatment. I am alarmed that I may have been subjected to unnessary surgery. Talk about healthcare fraud!!!! Get a second opinion!!!!
by tgif
November 22, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this urologist listen to your input and concerns?
Yes
Did this urologist leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 22, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this urologist friendly?
Very! The most welcoming office I've visited!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 20, 2011
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this urologist offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
November 01, 2011
Apparently they haven't ever heard of the saying "the customer's always right" or "we listen to our patients" here. Staff was real nice but Dr Sender could care less about my symptoms & ongoing (2 months) problem. he actually sent me away with the advice of taking 3 ibuprofen, 3x a day for a month, for pelvic pain & pain when urinating! terrible & unbelievable! he does NOT care about patients well being!
by andy
September 12, 2011
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Map and Directions
23928 Lyons Ave Ste 202, Newhall, CA 91321