Robert Kindrachuk, MD

Robert Kindrachuk, MD
Norcal Urology 3300 Webster St Ste 710 Oakland, CA 94609
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this urologist's office?
No, I had to pay for parking!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this urologist easy to reach in an emergency?
Yes, they answered my call right away
Does this provider offer flexible appointment times?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous xxx.xxx.65.225
February 28, 2013
Dr. Kindrachuk is friendly and makes me feel secure in his professionalism. He is a very good doctor.
The one star less than five is for the Office Manager at Norcal Urology.
The staff is very scattered and unprofessional for a medical practice.
They really need proper training. The little things make a big difference. His receptionists, MA's/nurses etc. do one quite telling thing. When a patient is called to the back from the waiting room, the men are addressed by Mr. and the women are addressed by their first names. I know this because I was in the waiting room for quite some time and watched at least ten people called to see various doctors. There was definitely a pattern.
I will return as I trust and respect Kindrachuk.
by Charlie xxx.xxx.169.193
December 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Jim xxx.xxx.76.175
September 05, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.107.92
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Ramesh xxx.xxx.96.43
April 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Charles Tenney xxx.xxx.223.26
April 17, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you and your circumstances at every appointment?
Yes
Was this urologist's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 19, 2012
Does this provider remember you by name?
Sometimes, but not always
Did you feel like this provider's office was understaffed?
No, they were fully staffed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 14, 2011
Would you recommend this provider to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 21, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
April 01, 2011
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