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Bruce Rice, MD

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Bruce Rice, MD
East Bay Head & Neck
(7 Reviews)
> Get Phone Number & Directions
2316 Dwight Way Berkeley, CA 94704
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
I visited Dr. Bruce Rice for a deviated septum repair. The consultation went okay, but when I went back for the surgery, he seemed to have an attitude. he was rude and childish. I figured since I've gone that far, I might as well complete the procedure. It seemed to go "okay", but I really didn't like his attitude. I returned about 1 week later so he could remove the bandage from my nose. About 2 weeks after that, I was rollerblading .. then felt something in my nose. I pulled a bit. Then pulled more. It turned out to be a 4 inch length of bandage that he didn't remove. I would NEVER go back to him, or recommend him to anyone. Skip this doctor. You will be glad you did.
by me xxx.xxx.71.8
June 20, 2021
Dr. Bruce Rice should not be practicing. His trembling hands and confused speech are signs that his cognitive function is declining. He refused to look at an MRI which indicated a severe sinus infection. He told me to "rest" and come back in a week even though symptoms were progressively getting worse in the 2 months I had been seeking care. He refused to discuss my lab results with me or ask me if I had any new symptoms. I became so ill I could no longer walk. He refused to give me antibiotics. I strongly discourage patients from seeing him as his advice could result in death.
by Rosa xxx.xxx.101.17
March 29, 2018
Beware -- this Blue Shield of California network provider refuses to accept patients through Covered California. I made a phone appt; they said nothing about this policy. I showed up for the appt. 2 weeks later with my Blue Shield Enhanced PPO card and they refused to take me. They had said nothing over the phone, and acted like it was on me to specify that my Blue Shield coverage is connected to Covered California. I pay EXTRA for an Enhanced PPO. The snotty receptionist and clerk wouldn't respond to questions; they just shrugged as if to say "tough ____." They were rude, unsympathetic and absolutely couldn't have cared less. I have already complained to Blue Shield and Covered California about this provider.
by ekorry xxx.xxx.137.112
March 14, 2014
Did this ENT Otolaryngologist promptly contact you with any test results?
No, it took forever
by Anonymous xxx.xxx.143.248
July 25, 2013
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I felt amazing after I left
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this ENT otolaryngologist's staff friendly?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
August 14, 2011
Did you experience unnecessary pain during your visit?
No
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
May 11, 2011
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Map and Directions
2316 Dwight Way, Berkeley, CA 94704