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Bernard Drury, MD

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Bernard Drury, MD
Summit Ent Medical Assoc
(6 Reviews)
> Get Phone Number & Directions
2961 Summit St Oakland, CA 94609
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Did you feel safe in this provider's care?
Absolutely Not!
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider's office clean?
No, I didn't feel comfortable at all
by Vee xxx.xxx.132.60
February 15, 2013
Was the waiting area spacious?
No, it was rather cramped
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.132.234
January 02, 2013
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more.
by april
March 04, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
August 10, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 13, 2011
by henry1519
November 22, 2009
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Map and Directions
2961 Summit St, Oakland, CA 94609