Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this provider argumentative or easily angered?
No, they were very calm and understanding