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Sheldon Klausner, MD

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ENT

Pacific Neuroscience Institute

Santa Monica, CA

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Santa Monica Head & Neck Surgery

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Pacific Neuroscience Institute

Santa Monica, CA
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Sheldon Klausner, MD
(19 Reviews)
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2001 Santa Monica Blvd Ste 870-W Santa Monica, CA 90404
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was the provider's staff helpful and knowledgeable?
Mostly
by BJ xxx.xxx.102.67
May 06, 2014
They went out of their way to make me feel special and respected and were very sympathetic to my situation. The doctor and staff were kind and attentive. I love how much attention to detail they showed me. I had an amazing experience and they were by far the best I've experienced to date. This business is in a very safe area. Their office was quiet and peaceful. I was able to relax. I will return.
by Gary Schultz xxx.xxx.177.12
January 16, 2014
Absolutely the worst doctor on earth. Rude, patronizing, arrogant, and incompetent. After waiting an hour to see him (I was the first appointment of the day), he misdiagnosed a lump on my neck, saying it was "nothing," and a "blocked salivary gland." When I expressed concern over the lump (I have a family history of cancer) and asked if there was any way to biopsy it, he replied that it was too small for a needle biopsy and that he had "the best set of hands in the business," and if he couldn't biopsy it, "no one could." I went for a second opinion; the other ENT immediately expressed concern and ordered an MRI, saying it was a simple diagnostic tool Dr. Klausner should have ordered. Test results? Salivary gland tumor, necessitating complicated micro-surgery to remove. Dr. Klausner? Actionable malpractice.
by Foliofan xxx.xxx.178.162
May 22, 2013
If you are looking for a doctor who will bleed you dry then look no further and make an appointment with the very creepy and idiotic Dr. Sheldon "Blood-sucker" Klausner. I went for simple ear wax removal and instead he started doing unnecessary tests of my throat and nose. I was subjected to the worst breath I ever smelled when he leaned in and examined me. I was told the office visit was only $40 dollars for new patients and ear wax removal would be around fifty dollars but when I got the bill this gold digger charged my insurance over $3000! I'm looking into the medical board to see what they can do to stop this money grubbing hack! Physicians are supposed to be caring not vultures.
by B.F. xxx.xxx.211.166
February 25, 2013
I wish I would have read these reviews before making an appointment with Dr. Klausner. I went to see him with sudden ear stuffiness after a sinus infection (I thought I had fluid behind my eardrums). Dr. Klausner couldn't find fluid (it was there) and instead thought TMJ was my issue. I felt a "sleaze vibe" early in the visit and I wish I would have left right then. I know that a Dr. needs to touch a patient to examine them, but I was very uncomfortable with the way he touched me (no female attendant in the room, just the two of us) and the way he spoke with me. He was WAY too familliar and creepy, and his TMJ diagnosis was not my problem. After I left his office, I felt that I had been slimed.
by Anon xxx.xxx.200.15
February 20, 2013
Does this ENT Otolaryngologist use current and safe equipment?
No; the equipment needs to be updated
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Was this provider's office clean?
It could have used some cleaning
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous xxx.xxx.187.18
January 25, 2013
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.116.66
January 15, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
by Phyllis xxx.xxx.123.169
December 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.231.249
November 26, 2012
Horrible money-grubber. I came with a question which he didn't answer . He refused to listen to me, bullied me, gave me unnecessary tests without my permission and with no preliminary explanation, spent the whole time telling me I needed an expensive procedure and apparently saw me as an ATM because he managed to finagle over $3,000 from my insurance with absolutely no benefit to me. But lots of benefit for him!
by discontented xxx.xxx.54.39
June 29, 2012
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Map and Directions
2001 Santa Monica Blvd Ste 870-W, Santa Monica, CA 90404