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Robert Chase, MD

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Robert Chase, MD
(8 Reviews)
> Get Phone Number & Directions
10956 Donner Pass Rd Ste 240 Truckee, CA 96161
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Victoria xxx.xxx.109.186
April 08, 2014
Was this provider's staff friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.101.248
November 13, 2013
Did you feel safe in this provider's care?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.147.190
September 17, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.103.143
August 05, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.120.85
April 26, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.216.17
October 15, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
July 18, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 21, 2011
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Map and Directions
10956 Donner Pass Rd Ste 240, Truckee, CA 96161