Directory > Providers > Doctor > Asthma - Allergy Specialists > CA > Vallejo > Robert Freinkel, MD > Reviews

Robert Freinkel, MD

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Robert Freinkel, MD
Allergies & Asthma Assoc
(6 Reviews)
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1460 N Camino Alto Ste 109 Vallejo, CA 94589
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Well, the first time in to the office, the lady behind the desk was not very professional. She acted like she had other more important things to do than to assist or even greet you. After waiting well after the appointment time to be seen, the doctor finally came out to call you in. He is by far the most rude, direct and uncaring doctor I have come across. Just straight to business and has no people skills, especially towards children. Needless to say, my daughter was terrified to get poked with several needles to find out what she might be allergic to so she was crying and begging the nurse not to hurt her but the nurse instead of having sympathy for a scared child, was frustrated and instead of trying to soothe the child or reassure her that it was not going to hurt, she just pressed the trays of needles into her arm a little harder than normal. So yes, just about every one of the staff members there have no social skills or compassion.
by Bad Office xxx.xxx.14.109
December 18, 2012
The staff was very helpful but Dr Freinkel doesn't treat their staff well at all. He was rude and demanding and I could tell the staff was miserable. Also the walls are paper thin and you can hear everything in his office including him complaining about Obamacare, patients who wanted free samples, and that he wasnt going to take anyone who doesn't have insurance as he won't get paid. I believe they intentionally make their first time patients who are doing allergy testing come back a 2nd time to charge the insurance twice and collect double co-pays which is not okay as no other allergy doctor I have been to ever makes you come back in for two days of allergy testing. I won't be going back to this office ever again.
by Annoyed xxx.xxx.229.65
November 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by cristinegn xxx.xxx.224.104
March 23, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 06, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office clean?
Yes everything was neat and sterile
Did this asthma - allergy specialist answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 08, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
May 17, 2011
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1460 N Camino Alto Ste 109, Vallejo, CA 94589