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Philip Morgan, MD

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Philip Morgan, MD
(9 Reviews)
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16500 Ventura Blvd Ste 375 Encino, CA 91436
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Consumer Feedback

(9 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
I saw Dr. Morgan today for my first visit. I had read many reviews, which were not favorable, so I was concerned about what I was walking into. I was pleasantly surprised. I found his staff to be very pleasant and he was as well.

He listened and is now requesting an MRI to find the root cause of my pain. He added additional medication and will make diagnosis upon next visit.

I only gave 3 stars since this is my first visit but hope to raise that once the MRI is back and see what happens. I have seen many doctors regarding my pain for over 10 years. He is the first one to recommend an MRI. I am really hoping Dr. Morgan is able to help me.
by J. Lombard xxx.xxx.240.198
September 25, 2015
Mr John Quack Morgan for epidermals for steroids injections. have done this in 3 different offices. I never got relief after 4 or 5 treatments i asked my insurance company for a new pain clinic. He never gave me local anesthesia before any of my treatments , which means whatever he injected me with was not the steroid in my records. I have been injected with several locals including lidocain and remember the burning feeling. When i first went his hawthrone office maybe 20 plus people waiting in the waiting room, most the problem was everyone had heavy odor or marijuana on them. Some were elderly other young and some brought their family members with them. The conversation around the room mostly was of what medications everyone was prescribed or were waiting to see the Quack Morgan for. Next they spoke of possible trades and exchanges after filling their prescriptions. I informed Carefirst of the problem, and still took them 1 year to find me a new pain clinic
by Deathfromabove xxx.xxx.115.232
August 24, 2015
Does this provider have helpful information available online?
Yes, but very little
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Are you going to visit this provider again?
Sure
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.157.48
August 29, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Were you able to relax during your appointment?
No, I was on edge
Did this provider use excessive foul language?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.255.253
December 18, 2012
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Are you going to visit this provider again?
Not if my life depended on it
by Disappointed xxx.xxx.69.34
October 16, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
by lisa xxx.xxx.49.52
March 27, 2012
Were you able to relax during your appointment?
Yes
Does this provider have helpful information available online?
Yes, but very little
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous
December 13, 2011
HORRIBLE!!! COMPLETELY UNPROFESSIONAL AND UNKNOWLEDGEABZLE. They rarely answer the telephone, although during business hours. Have left over six (6) telephone messages over a two (2) week period. Not once have they returned call. When I did get a voice on the phone, she informs me they "are swamped". Dr. Morgan is arrogant, and while he did help with a herniated disc, my experience with him and his "office" this time around has been horriffic. It appears he has difficulty keeping staff members. This is the 2nd set of office staff I have experienced since May, 2011. They never take that extra step to make me feel my treatment is a priority. They never made any effort to follow up with me after my visit although say they will. Scheduling treatment takes at LEAST a month. I waited over 6 weeks to get an authorization on a medication because his office did not submit the proper paperwork. I have been denied treatment because of the paperwork submitted to my insurance company. It is my experience he and his staff are less than knowledgeable about insurance companies policies regarding treamtent and prescriptions.. I know they see a lot of patients, but when you say you're going to follow up, you should. If they have too many clients, perhaps they should stop taking clients and handle the ones they have with a professional manner. Despite my reluctance to return to Dr. Morgan's office for a 2nd herniated disc, I felt because of the success with the first herniated disc experienced with Dr. Morgan, I returned. I will be obtaining medical services elsewhere.
CONSIDER YOURSELF WARNED. YOU DO NOT WANT TO SEE THIS "DOCTOR" FOR ANYTHING!
by mybackstillhurts
October 13, 2011
The parking situation at their office was ridiculous. I ended up having to pay for parking because there were no spots available near the office. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by carias
June 27, 2011
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Map and Directions
16500 Ventura Blvd Ste 375, Encino, CA 91436