Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution