Susan Eile, MD

Susan Eile, MD
13847 E 14th St Ste 214 San Leandro, CA 94578
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider have reasonable prices?
Absolutely!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.183.114
April 24, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.181.147
April 16, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.71.135
January 22, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.183.114
November 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.180.188
August 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.183.114
May 10, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 30, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was confident that they were using the latest treatment methods.
by Jmo
November 28, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you going to visit this provider again?
Without a doubt!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
August 24, 2011
The office was really dirty. For my test I was put in a dusty old store Room and told to lay down on a twin bed with a terrible sag to the mattress. It smelled and the pillow they gave me was dirty obviously used by other patients without changing.
Billed top dollar for routine exam even though in my insurance network. I got stuck with a big bill.
by Disappointed
July 19, 2011
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