Benjamin Potkin, MD

Benjamin Potkin, MD
Monterey Bay Heart Ctr 1595 Soquel Dr Ste 360 Santa Cruz, CA 95065
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did you leave the office feeling satisfied with your visit?
Completely!
Does the provider's staff treat you well?
Yes
Was this cardiologist friendly?
Extremely Friendly
by JJ xxx.xxx.249.206
March 20, 2014
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does the provider's staff try to accomodate your schedule when booking appointments
Somewhat
Was this cardiologist's staff friendly?
Friendly Enough
Is this provider easy to reach in an emergency?
Not really
Do you feel confident that this provider will work with you until a solution is reached?
No
by Anonymous xxx.xxx.201.252
March 09, 2014
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this cardiologist answer all of your questions?
Some were answered
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
Does the provider's staff try to be helpful?
Mostly
Were the waiting room chairs comfortable at this cardiologist's office?
Not really
by CR xxx.xxx.56.37
February 19, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.119.95
April 19, 2013
Did you feel safe in this provider's care?
Yes
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.206.244
April 04, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 08, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They made the extra effort to make sure every question and concern I had was addressed. The staff was very friendly and welcoming during my visit. I appreciated their hospitality. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by tomo
October 12, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
October 08, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
October 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
September 15, 2011
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