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Angela Castellano, MD

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Angela Castellano, MD
Angela Castellano Inc
(31 Reviews)
> Get Phone Number & Directions
4955 Van Nuys Blvd Ste 516 Sherman Oaks, CA 91403
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I had an excellent experience with Dr. Caste llano and recommend her highly.
by Psoriasis sufferer xxx.xxx.51.249
September 08, 2015
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this doctor's staff friendly?
Not Really
Was this doctor friendly?
Not at all
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They did not try to get to know me at all, they barely knew my name.
Did your provider offer a holistic approach to your experience with them?
This provider did nothing for me that made me feel like I'd want to go back.
by Sam xxx.xxx.192.32
September 12, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this dermatologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.59.161
November 16, 2013
Did this provider rush your appointment?
No
Does this dermatologist use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you refer this provider to a family or friend?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.114.140
October 28, 2013
I only went to see Dr Castellano once but I will definitely never return. My experience with her office was horrible. First off I had to wait 1 1/2 hours past my appointment to even see the doctor with no explanation or apology. Her exam and the proposed treatment for my skin problems was OK, but I was a bit underwhelmed by her impersonal bedside manner.

Then the whole experience took a drastic turn for the worse when one of her office workers mistakenly submitted my prescription request to both the local RiteAid (where I had requested) and an online prescription company. The office supposedly canceled the online order, but a few days later I received notification that the prescription was shipped and I owed $100! The online pharmacy said that once the medicine was shipped, there was nothing they could do about it and even if I returned the medication unopened, I would still have to pay $100.

Dr Castellano's office refused to accept any responsibility for the error, even though I had confirmation from the online company that her office had not followed the correct process to successfully cancel the order. Dr Castellano also refused to reimburse me the $100 for the medication that I did not authorize and that was sent to me because of their office's mistake. This shows a complete lack of responsibility and is unacceptable.
by anonymous xxx.xxx.8.1
June 25, 2013
Were you able to relax during your appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.126.130
June 03, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Rona Greenstadt xxx.xxx.74.188
February 12, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.23.231
November 27, 2012
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Does this provider have helpful information available online?
No, just a basic listings page
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this dermatologist use current and safe equipment?
Fairly current
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Bonnie xxx.xxx.102.186
November 02, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.22.234
August 13, 2012
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Map and Directions
4955 Van Nuys Blvd Ste 516, Sherman Oaks, CA 91403