Directory > Providers > Doctor > Critical Care Surgeon > CA > Mission Viejo > Konstantines Melahoures, MD > Reviews

Konstantines Melahoures, MD

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Konstantines Melahoures, MD
Southland Family & Urgent Care
(7 Reviews)
> Get Phone Number & Directions
27660 Santa Margarita Pkwy Mission Viejo, CA 92691
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too cold?
No, it was fine
by Anonymous
December 17, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
November 30, 2011
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
November 18, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
Yes
by Anonymous
November 03, 2011
I received a bill 3months after seeing the doctor for my illness. When speaking to George, the "Manager/Biller" he indicated that he had done all he would to get my claim paid and that I had to take care of the claim myself. When asked he indicated that HE billed the insurance and the insurance processed the claim under the incorrect subscriber number. He also stated he resubmitted and got a denial due to duplicate.
This is where his job stopped. He refused to call the insurance to check on why this happened and he refused to send me a full statement as requested, or copies of denials so I could dig in further.
George is rude and not at all helpful!!
I will not be returning to this facility because of George. He clearly does not enjoy his job as a biller, nor does he like to be helpful!
by urnmbr1fann99
June 16, 2011
Apparently the previous rater (nman12) has familiarity with his medical plan document, nor does he/she have a clue how insurance coverage, out-of-pocket expenses or copays are administered.

I had visited many high end medical providers who could not cure my deep cough. One visit with Dr. Melahoures and I am on the mend and feeling better than I have in four years. Diagnosed with walking pneumonia, Dr. Mel suggested the purchase of a nebulizer. The small financial outlay was quite worth every dollar, and Dr. Mel -- worth his weight in gold!

Research your plan nman12 whoever you are and get yourself informed!
by dental office practice manager
April 21, 2011
The doctor himself tells people on the phone that he takes all health insurance. When the insurance company denies coverage and then has the gall to tell me (months later) that he never tells anyone about insurance coverage when they call! He shouldn't be telling people on the phone that he takes all insurance.
by nman12
December 07, 2009
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Map and Directions
27660 Santa Margarita Pkwy, Mission Viejo, CA 92691