Wen Liang, MD

Wen Liang, MD
BayLife Medical Center, Inc. 101 S. San Mateo Dr. Suite 102 San Mateo, CA 94401
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 09, 2012
Would you recommend this provider to others?
Yes
by Anonymous
May 26, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Their equipment was very advanced and sophisticated. I was very impressed. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Ann Lambertson
May 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
May 03, 2011
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