It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The office was very easy to locate. I didn't have any trouble finding it at all. It was easy to get the appointment time that worked for my schedule. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.