They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was given a polite greeting when I walked in. It was nice to be acknowledged. They have a very good professional reputation. I know that I'm under the care of an expert. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.