Patricia O'Connor, MD

Patricia O'Connor, MD
1690 San Pablo Ave Ste F Pinole, CA 94564
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I was concern my mother was getting dementia, I asked for a referral to a neurologist for her to be evaluated. Dr. Oconnor didn't know how to go about doing this. She asked me if I knew of one. I work in health care so I asked around. We got the diagnosis and the eval was sent to her. Because of my mothers erratic behaviors I filed for FMLA from my job. Dr. Oconnor charged me $15 for her to fill 2 pages. Stated it was "legal fee". One day my mother was having really bad delusions, I called early monday morning and left a message stating her delusions and asked for a call back. By noon I still haven't received a call, I left another message. The receptionist called me back 5 mins before the office was to close, I asked to speak with any doctor from the practice and she said they don't have "after hours" I was in shock and furious. How insensitive and unprofessional the people in this office was. I found a more attentive MD. If your love one has Alzheimer's or any other serious condition, I highly suggest you get someone more professional. General Practice is an understatement

by DISAPPOINTED xxx.xxx.114.29
August 08, 2015
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did this provider spend time asking questions and listening to you?
Yes
by Anonymous xxx.xxx.242.117
July 02, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.197.66
October 29, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.197.66
September 06, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Cynthia xxx.xxx.120.77
July 18, 2013
by Anonymous xxx.xxx.194.47
June 17, 2013
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.33.8
December 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.11.7
May 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.130.177
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.231.19
March 19, 2012
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