They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.