They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.