Tien Lam, MD

Tien Lam, MD
John Muir Health Network 1455 Montego Ste 103 Walnut Creek, CA 94598
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.246.217
November 26, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did they follow up with you after your appointment?
Yes.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.138.218
October 12, 2012
I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable. Their staff was friendly enough, but they didn't go out of their way to help me. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They answered most of my questions but I could have used more information.
by javruch
October 24, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 08, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 15, 2011
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