Kenneth Buch, MD

Kenneth Buch, MD
16311 Ventura Blvd 775 Encino, CA 91436
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Very satisfied with Dr. Buch,'s care.
I recommend him highly.
by Elsa C. xxx.xxx.152.199
September 30, 2016
Dr. Buch's staff is not friendly in the least; I really didn't feel welcome there and I hesitate to call because I get "attitude" every time. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I would never recommend this doctor to anyone. They are completely inadequate. It's sad, because I think he was, at one time, a good doctor. But it feels very much like a factory now, with apparently too many people to see and too little time (or caring).
by M. G. xxx.xxx.12.9
June 18, 2014
We were entirely satisfied with the level of service provided during our visit. I was totally impressed with the staff's great attitude. They welcomed us warmly and were super friendly. They made the extra effort to make every question and concern I had was addressed. They sure didn't make me feel rushed. They really go above and beyond to make us feel special. Doctor Buch took good care my mother. He explained clearly and recommended the good surgeon . Again, thank you Dr Buch and his staff.
by Hong/ mother: Tuyet Nguyen xxx.xxx.155.126
March 22, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you experience unnecessary pain during your visit?
No
Would you recommend this gastroenterologist to others?
I Already Have
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.240.132
June 14, 2013
The doctor took a personal call (from the dry cleaners) while in the middle of a patient consultation
by Laura xxx.xxx.13.77
March 21, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.64.10
January 07, 2013
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider remember you and your circumstances at every appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.192.245
January 02, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.141.115
December 07, 2012
They gave me sufficient information to make a decision about my treatment plan. I was happy with the staff; they were quite friendly and made me feel welcome. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by JC Kennedy
November 29, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 16, 2011
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