They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They are almost always unavailable. It was difficult to get an ideal appointment time that fit her schedule as she is spread too thin, but she is wonderful and worth the wait!