I did not have long waits in the waiting room. I have seen Dr. Ellman over a long periof of time and he never dismissed any of my concerns as unimportant, and seemed take my concerns seriously. He never suggested that I buy something that wasn't necessary, and never pressured me. He was always considerate and professional. I was very satisfied with my visits. He was helpful and I left with a better understanding of Rheumatoid Arthritis.