Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring