They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Their prices were very fair. The level of care you get for the price is outstanding. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.