James Sperber, MD

James Sperber, MD
657 Camino De Los Mares Ste 133 San Clemente, CA 92673
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.247.75
September 26, 2013
Does this provider have helpful information available online?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by joey xxx.xxx.97.170
March 06, 2013
Dr. Sperber is a great doctor, friendly and caring, and also with a great clinical eye. His staff is very nice and friendly also. We chose him in the first place because it was the only doctor's office where the first question asked was "What is wrong?" instead of "Do you have insurance?" Highly recommended.
by SDtransplants xxx.xxx.83.76
February 18, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Franks xxx.xxx.65.205
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.68.118
May 09, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by joe
November 15, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
October 21, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
August 18, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did you feel safe in this provider's care?
No, I was scared
by Anonymous
April 02, 2011
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