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Kent Matsuda, MD

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Internists

Providence Medical Group Santa Rosa - Internal Medicine

Santa Rosa, CA

Providence Medical Group Santa Rosa - Internal Medicine

Santa Rosa, CA

Providence Medical Group Santa Rosa - Internal Medicine

Santa Rosa, CA

Providence Medical Group Santa Rosa - Internal Medicine

Santa Rosa, CA
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Kent Matsuda, MD
(8 Reviews)
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4710 Hoen Ave Santa Rosa, CA 95405
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider rush your appointment?
No
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.67.32
October 27, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Baytrainer xxx.xxx.220.122
February 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.103.57
August 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.27.253
July 13, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was the waiting area spacious?
Yes, extremely spacious
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
November 06, 2011
Was this provider's staff friendly?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 25, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I got an appointment quickly. I've never had to wait too long.
by charles mcdougall
August 20, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 04, 2011
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Map and Directions
4710 Hoen Ave, Santa Rosa, CA 95405