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Paul Diehl, MD

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Paul Diehl, MD
(6 Reviews)
> Get Phone Number & Directions
7320 Woodlake Ave Ste 270 West Hills, CA 91307
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
First, you can never get through to anyone at this office. Every time I call, I get an answering machine. I've left messages and this office never returns my phone calls. I can't understand how anyone can run a doctor's office without answering phone calls from patients and prospective patients.
by Sarah xxx.xxx.212.196
February 06, 2020
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.99.189
January 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.90.102
June 20, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
July 11, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
June 03, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It was pretty hard to find the building, but I eventually found it. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by elaine
May 15, 2011
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Map and Directions
7320 Woodlake Ave Ste 270, West Hills, CA 91307