Thomas Ludema

Thomas Ludema
Mission Neurology Medical Group 15 Mareblu Suite 250 Aliso Viejo, CA 92656
Add a Review

Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this neurologist answer all of your questions?
Yes
by Anonymous xxx.xxx.125.166
January 24, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this provider to a family or friend?
Yes
Did this provider answer all of your questions?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.75.18
December 19, 2012
I was confident that they were using the latest treatment methods. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by jover
March 05, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 13, 2011
Does this provider have helpful information available online?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too cold?
No, it was fine
by Anonymous
September 19, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. They put in the extra effort to make me feel valued and important. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. The office was very easy to locate. I didn't have any trouble finding it at all. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Maria
March 14, 2011
Add a Review