They had already reviewed my medical history before the appointment, and went over it with me in the exam room so as not to miss anything. They were extremely thorough and made sure not to miss one detail. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. They knocked before entering the exam room, and even waited for me to reply that I was ready before entering. They really respected my privacy. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.