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Perinatal Associates of Central California Medical Group Inc

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Perinatal Associates of Central California Medical Group Inc
Perinatal Associates of Central California Medical Group Inc
(3 Reviews)
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2210 E Illinois Ave Suite 308 Fresno, CA 93701
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Consumer Feedback

(3 Reviews)
Service
1.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
The staff is completely rude. The refused to treat my high risk pregnancy after seeing them for already 4 months. I has suspected insurance fraud and questioned them about a transaction that had occured. They immediately indicated that I was refusing to pay, and kicked me out of their clinic without being seen. I was in tears. I have made a complaint with the medical board, my insurance company and the better buisness. I will make sure that this is investigated so nobody else has to go througth what I did.
by Nikki xxx.xxx.193.106
September 12, 2014
This place is TERRIBLE! The office that I have been going to is the one on E Illinois Ave, so maybe their other office is better, but I don't know. What I do know is that their staff is rude, disorganized, insensitive and inconsiderate. Maybe they are okay as far as their medical knowledge, but at what cost???

They repeatedly screwed up on scheduling my appointments and insisted that it was my fault. Then the receptionist clearly demonstrated her incompetence regarding the scheduling while we were trying to sort it out, only to become so frustrated with the situation that she refused to continue to investigate what the problem was to begin with. I might add that part of the confusion with the scheduling was due to the fact that they insisted that I come down to their office (I live two hours away in the mountains mind you) for two different procedures that could very well have been done on the same day. They cited insurance and billing as the reasoning for needing to do them on different days. REALLY??? So, this is a very clear demonstration that this office, if not the medical industry as a whole is much more concerned with profits than the actual well being of a patient. I can't understand how any doctor serious about a patient's health would find it reasonable to tell a pregnant lady, on disability and having complications that she should spend 8 hours driving in the 100 degree heat in a matter of less than two days.

The final straw that broke the camel's back though was when I did return for the second appointment in two days I opted to bring my husband and 3 year old with me. When we arrived at the office we were told that my family (specifically my child-who was supervised by his father) was NOT WELCOME to WAIT in the WAITING ROOM! Not just that they were not allowed in the exam room, which I could maybe have understood, but the WAITING ROOM. (Which was basically empty) They were told they had to either wait in the hall or in a lobby on the first floor, which was not in fact a lobby, but a tiny receptionist's office that did not have any chairs or magazines available. WHAT SORT OF OBGYN OFFICE IS THAT INSENSITIVE TO FAMILIES???

Also, I never once saw or was even introduced to Dr. Helm, I was only seen by ultrasound technicians and nurses. How personable...

I ended up leaving their office in tears on more than one occasion. This is not the way that anyone should be treated, certainly not a pregnant woman. If you need a perinatal specialist find someone else!
by Mama xxx.xxx.70.60
July 24, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous
May 11, 2011
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2210 E Illinois Ave Suite 308, Fresno, CA 93701