Andrew Gellens, MD

Andrew Gellens, MD
LA Mesa Ob-Gyn Medical Group 8851 Center Dr Ste 210 La Mesa, CA 91942
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
I am 29 weeks pregnant tomorrow and I went to my third appointment with Dr Andrew Gellens yesterday afternoon. It was honestly the worst experience of my life! He was supposed to be my OB GYN for the last 3 months yet I had NO ultra sound scheduled with him during this whole time! (I ended up using an independent company to get my own ultrasound and paid for them out of pocket cause I really wanted to see my baby and know the sex!)

I went to get blood work and urine done for Dr Gellens and after results came back he found that he had missed checking off certain tests which were required to be completed so he had to send me BACK to blood work for MORE blood and MORE urine because of HIS mistake! In our appointments he straight out told me that these "mistakes" (which he had made) were my fault and that we only have a couple months till my sons birth and that we will be lucky to get these tests done in time. He made me cry BOTH of my last visits. The nurses were really nice and even one admin who worked there referred me to a different office with a different OB GYN and definitely was hinting to me that she knew he was a jerk! He's just a really harsh person and not personable or happy at all! I NEVER got eye contact and he NEVER smiled once. He was like a robot each time he walked into the room.

I scheduled this last appointment with Dr. Gellens to discuss my ongoing anxiety and panic attacks I've been experiencing and he literally said, "maybe if you took your pregnancy more seriously and were more proactive, you wouldn't have so much anxiety"!!!

It has been a rough pregnancy for me this round, but after switching from Dr Gellens to my current OB GYN, I realize that the only reason it has been rough is because I chose the wrong doctor from the start. Save yourself valuable time, unneeded stress and chose yourself a doctor who actually enjoys his job and making his patients feel comfortable.

Another thing that really upset me and brought me down was the fact that Dr Gellens INSISTED I get my tubes tied. Now I am only 24 years old and it is MY decision whether I want this procedure and each time I visited him he kept pressuring and pressuring for me to sign documentation for my tubes to be tied at the same time as my c-section. Any woman can understand that if I requested this information, that would be one thing, but for him just to bring it up and keep pushing it felt very uncomfortable and put me in an even more awkward position with him.

One more instance that made me feel eery and the only positive thing that EVER came out of Dr Gellens mouth was that I had a very nice C-section scar from my last pregnancy and whoever did my surgery did a really good job, and he would say this every single visit... And honestly this didn't make me feel any better, because he is supposed to be delivering my son via c-section this time.... Please reassure me that you are going to give me just as small a scar as my last! HA!

Worse experience of my life. Us woman deserve to be treated with respect, comfort, peace of mind, and should NEVER feel pressured, judged, mistreated, and looked down upon during this delicate and important time in our life. Choose a doctor who will be honest, give you a smile and reassure you that everything is going to be okay. Don't waste your time going to Dr Gellens.
by Goodmammaof2 xxx.xxx.39.16
March 26, 2015
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider's business conveniently located?
Yes, it is very conveniently located
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Mollie J. Lamons xxx.xxx.54.107
December 19, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous xxx.xxx.19.105
November 04, 2013
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. The wait is never too bad.
by Brittany xxx.xxx.45.153
December 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by mollie lamons xxx.xxx.34.103
August 02, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
July 26, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 04, 2011
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