Ajit Maniam

Ajit Maniam
Pacific Cancer Medical Center - Anaheim 1801 West Romneya Drive Suite 203 Anaheim, CA 92801
Add a Review

Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
My husband is a patient of Dr. Charu. There are not really issues with her, she is pretty nice and willing to answer questions. Her staff on the other hand is ridiculously incompetent. The only person I ever felt was actually helpful is Natalie. Other than her, the staff is constantly dropping the ball. It is frustrating when you are dealing with time sensitive issues to have the staff constantly not follow-through on what they said they would do. There have been several occasions where they have not properly sent authorizations causing delays with referred doctors or billing issues. Most recently, after physically going to the office and requesting that my husband's records be faxed to the surgeon he was referred to, they said they would do it that day and failed to. The following day it took several calls to get through to someone and once we did she recited the incorrect fax number, even though it was given to her the day before on a post-it. When people are sick and are fighting for their lives, the last thing they want to deal with is an incompetent staff causing further delays in their recovery.
by Hire Staff that Cares xxx.xxx.29.33
December 17, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.132.201
May 30, 2014
Would you recommend this oncologist to others?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
No, but I can always find a seat
Was this provider's staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.215.204
October 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by raygoza xxx.xxx.94.44
September 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.226.114
September 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.6
July 21, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
It was satisfactory
Did this provider have reasonable prices?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
January 18, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 18, 2011
Was this provider's staff friendly?
Friendly Enough
by Anonymous
September 19, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 16, 2011
Add a Review