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Thomas Donaldson, MD

Nearby

Orthopedic Surgeons

Empire Orthopedic Center

Colton, CA

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Colton, CA
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Thomas Donaldson, MD
Empire Orthopedic Center
(10 Reviews)
> Get Phone Number & Directions
900 E Washington Street Suite 200 Colton, CA 92324
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
both hips total replacement,partial knee replacement .could not ask for better doctors or results.great staff in front & back offices.i have recommended this business to more people than any other.they have my best interests at heart, not just making money for themselves! do not go anywhere else! honest and caring people !
by clark lyons xxx.xxx.22.174
April 08, 2018
If you need hip replacement surgery this is the doctor to do it. I am a nurse who had surgery by Dr. Donaldson 2 years ago. Day of surgery I walked twice as far as my therapist asked me to. Went back to work 60 days post surgical and haven't missed a day since. Virtually no pain post surgical.
by Rick Monroe xxx.xxx.17.150
October 22, 2016
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.56.220
August 26, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.220.218
April 17, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Mario Munoz xxx.xxx.67.230
November 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.15.156
September 11, 2012
dr Donaldson was arrogant and condescending. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. Based on my experience, I wouldn't recommend him to my friends or family and I transferred my care to LLU Orthopedic docs.
by Knee replacement patient
January 05, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
August 17, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
August 09, 2011
I refer everyone I know here because I believe I deserve the best medical care available. Dr. Donaldson is an absolute expert in the field. I would never feel unsafe or apprehensive in his care. They are nice but a little overbooked and the staff is clearly busy. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by No limp
June 27, 2011
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Map and Directions
900 E Washington Street Suite 200, Colton, CA 92324