John Portwood, MD

John Portwood, MD
Southern CA Orthopedic Group 3838 Sherman Dr Ste 2 Riverside, CA 92503
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you recommend this orthopedic surgeon to others?
Yes
by Anonymous xxx.xxx.140.141
January 07, 2014
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by cindy xxx.xxx.78.230
February 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.42.112
August 08, 2012
They never left me for an extended period of time and I never felt ignored. They had quite a few interesting magazines and television, which made my time in the waiting room go by much faster. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. A very professional staff with excellent services.
by AGomez
July 11, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Adrian Williams
May 31, 2011
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