Randolph Charlton, MD

Randolph Charlton, MD
690 Waverley St Palo Alto, CA 94301
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Recommended
5 star average for Recommended
Value
1.5 star average for Value
I couldn't believe that they would charge that much for a single appointment. I'm still paying it off. I am not going to refer my family and friends here. I just wasn't that impressed. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. The waiting area here is rather cramped. People often have to stand as there is not enough chairs. They weren't friendly at all. They were extremely rude and impolite.
by Anonymous xxx.xxx.168.12
December 02, 2013
Would you refer a friend or family member to this psychiatrist?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
October 17, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I was completely distressed during my appointment. I was unable to relax and ended up having to leave.
by Anonymous
March 21, 2011
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