Edward Castner, MD

Edward Castner, MD
2810 E Del Mar Blvd Ste 7 Pasadena, CA 91107
Add a Review

Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Would you recommend this psychiatrist to others?
I Already Have
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this psychiatrist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Sally xxx.xxx.197.100
June 11, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.27.109
November 16, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.95.219
July 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.48.75
July 05, 2012
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I've heard of a few psychiatrists that took personal phone calls during appointments, and I always thought that was so rude. Thankfully, they've never done that here. Their full attention is always completely on me. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Anonymous
January 20, 2012
Dr. Castner is a very affable, kind, and attentive psychiatrist. He is a genuinely nice person, and it shows. He listens carefully to my comments and asks intelligent questions. His front office staff is also friendly and helpful. I wish they handled insurance billing, so I wouldn't have to, but aside from that, they do a wonderful job. Putting their patients first is definitely a priority here and it shows. Thanks, Dr. C!!
by Anonymous
December 13, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 22, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
September 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this psychiatrist again?
Sure
Was this psychiatrist's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 09, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 10, 2011
Add a Review