They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They made the extra effort to make sure every question and concern I had was addressed. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I was very satisfied with my visit. They were helpful and I left feeling encouraged.