Edwin Anselmi, MD

Edwin Anselmi, MD
Our Lady Of Hope Clinic 7920 S University # 100 Centennial, CO 80122
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
My husband and I were new patients. The girl who answers the phones and greets patients was very rude. She was unprofessional on the phone and so rude to my husband that he left. She would not give me her name and only made excuses for herself when I finally confronted her about it.
by jandj xxx.xxx.188.222
September 09, 2015
The Doctors are GREAT ... unfortunately the receptionist Laurie is not very friendly or helpful ... 3 times I have called and been told "that if I had called earlier she could have helped me" ... like I am supposed to know that prior to calling ??? I am a very busy professional and only have time to call when I am free from job duties to call them ... then I asked if she would pass a message along to the doctor and she told me "ABSOLUTELY NOT!!!" she would not even let the doctor make his own decision as to how important my health problem might be ... I understand screening the doctors calls ... but when the doctor told me on my last visit that I was to contact him if I needed anything she then stepped in and overides what the doctor told me to do ... everyone else in the office is GREAT ... this little lady needs to be a whole lot more user friendly towards the patients !!!
by JD xxx.xxx.209.178
February 04, 2015
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by ra xxx.xxx.18.51
November 20, 2013
Our Lady of Hope Medical Clinic is staffed by some of the kindest and most helpful people I have ever had the privilege of meeting. Dr. Anselmi is a very knowledgeable and caring doctor who provides excellent care to every member of my family. I have recommended him to many of my friends and will continue to highly recommend him to anyone looking for a professional, caring doctor of the highest caliber.
by Joey xxx.xxx.73.141
January 01, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.77.188
November 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.4.78
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.179.159
July 14, 2012
I was most impressed with how well Dr. Anselmi took the time to explain everything about the procedure being done. He was very thorough and constantly told me what he was doing and why. Their staff is very friendly and professional. I was very satisfied with my visit. The office was easy enough to find.
by Happy Patient xxx.xxx.92.203
March 19, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 26, 2012
They were absolutely amazing and make others in the same field look like beginners. My appointments don't usually get canceled here, only if the doctor is delivering a baby and even then only twice in all the years we have been going there. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Melissa Naasko
December 12, 2011
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