Thomas Kasenberg, DO

Thomas Kasenberg, DO
First Care Physicians 295 E 29th St Loveland, CO 80538
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.80.69
February 14, 2013
I don't get some of these reviews. I've visited Dr. Kasenberg 3 times. He came highly recommended by a friend. He has always answered all of my questions, and some I didn't think of. The treatments have always been satisfactory. He comes across as if he actually cares. I don't have any idea how the employees are treated because I've never had to hang around the office. I would highly recommend him.
by MJR xxx.xxx.50.226
July 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.83.72
July 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.87.142
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.194.230
April 18, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
February 04, 2012
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was this provider's office clean?
It was satisfactory
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
November 19, 2011
Dr Kasenberg didn't tell me anything about my treatment options. I left feeling very confused and frustrated. He needed to pay a little more attention to detail, to make sure he didn't make any mistakes. The staff there was very kind, except for the Doctor himself. I went in for pain that I suspected was due to an infection, asked for antibiotics and was treated like a drug addict. The only information that he really gave me, other than to follow up with my regular doctor, was that the pain killers he was giving me were addictive, and that he would not be refilling my prescription. He was very condescending, extremely rude, and I left there feeling even worse than when I went in for help.

A doctor should be there to help people, and while I understand that an urgent care clinic can attract more than its fair share of the less than honest of those out there only wishing to receive pain medications, that is NO reason to treat everyone else who comes there the same way.
by Penny Paparazzi
September 11, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by justin
April 29, 2011
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