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Woller Timothy J Dds

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Woller Timothy J Dds
Woller Timothy J Dds
(14 Reviews)
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3535 College Road Fairbanks, AK 99709
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Good luck with this Dentist. The dentist is great; the problem is that if you are a NEW patient they will schedule you for an initial exam and cleaning but "forget" to tell you that it is just an exam. You have to schedule the cleaning up to 6 WEEK LATER!!! WHAT???? Yes, it is true. I have been to dentist all over the country, 10 at my best count and this is the ONLY ONE EVERY that says they cannot do a simple CLEANING at the same time as an initial exam. When questioned the secretary Anne gets super surly and quickly told me I could find someone else. So, I did.

It is CRAZY to spend 2 hours for an initial exam (this is what happened to my wife before we found out their system) I think the whole reason is that they are trapping you into their service. To be honest, find a different dentist. It took me 2 phone calls to find one that would work with me. The first one didn't have an appointment available until May and the second had one available next week for me. Both said they would NEVER do what this dentist does but they have heard this is a common complaint of this dentist.

Bottom line, find someone else and save yourself a headache!!!
by Anonymous xxx.xxx.113.171
April 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.224.33
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.107.202
May 08, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.92.232
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Dennis Ward xxx.xxx.211.3
February 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.148.99
February 01, 2012
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was the waiting area spacious?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous
December 14, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 25, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I am going to refer everyone I know here. I absolutely love this place. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Amberzon
July 20, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
June 14, 2011
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Map and Directions
3535 College Road, Fairbanks, AK 99709